Custom Heat Transfers for Sports Merchandise Fashion Work Wear & Promotions

Frequently Asked Questions:

Payment

30 Day Credit Account Customers.
If you have been granted with a 30 day account your order will be invoiced on completion and dispatch. Payment for the order will then become due on 30 days past invoice date. If you wish to apply for a 30 day credit account please contact our accounts department at Accounts@TargetTransfers.com stating your account number and request for an account application form. Terms and conditions apply. Target Transfers Ltd reserve the right to refuse a 30 day credit account and to remove a 30 day credit account if its terms and not adhered to.

Cash / Credit Card accounts.
Non 30 day credit accounts terms are as follows:- 50% of your Custom Print order is due at the time you place your order with the balance due prior to dispatch of your order. No orders will leave Target Transfers Ltd without suitable cleared funds. We accept most major credit/debit cards or you can pay by Bank Transfer direct into our bank. All orders are subject to VAT and carriage charges at the prevailing rates when your order is invoiced. For further details please contact us.

Delivery
UK Mainland deliveries are sent by either Royal Mail Special Delivery or courier on a next day service. Deliveries can be sent to any delivery address of your choice and can also be sent under plain cover if you require it. We can accommodate any type of special packaging requirements you have, please let us know these at the time you place your order. All deliveries are sent using a trackable next day service, if you need to know the tracking details of your recent order please contact us for the tracking number should you not already have it. All deliveries outside of the UK Mainland are sent using the most suitable service for the particular area it is being sent to. We will quote you the carriage charge once your order is ready for dispatch, due to the complexities of international carriage costs it is impossible for us to advise on this cost prior to your order being ready for dispatch. If you have a preferred courier you are welcome to send them in to collect your order using your own account with them. Please contact our Dispatch Department should you have any queries with your delivery on +44 (0)1376 557520 or Dispatch@TargetTransfers.com.

Artwork
Please supply all Artwork right reading only.
At Target Transfers, we strive to provide our customers with the best quality product possible. To make sure that your custom printed transfers have the perfect finish, we need to make sure that the artwork that we are using is fit for purpose. Below is a list of all of our custom print transfer processes, detailing what type of file we require to be able to replicate it accurately and to fulfil your needs. Unfortunately, if it does not fit these criteria, then we will either not be able to print the transfers, or an artwork charge will be incurred. If you have any further queries about artwork, then please feel free to contact your account manager or call 01376 326351.

Specialist Custom Print
EPS PDF – AI
Polytran, Plastisol, H.O.T.S., Glow in the Dark, Puff, Gloss Platisol, Matt Glitter, Gloss Gliter, Nylotrans, Elastika, TuffTrans, Flock, Foil, LithoPlastisol, LithoPolytran, LithoGlitter

Digi-Print Custom Print
EPS PDF – AI - JPEG
Universal Opaque, Universal Metallic, Universal Sub-Block, Standard Opaque, Standard Glitter, Standard Clear


Digi-Cut Custom Print
AI
Premium™, Premium Nylon™, Premium Electric™, Premium Glow in the Dark™, EconoFilm™, EconoFilm Plus™, EconoFilm Fashion™, EconoReflex Extra™, PromoFlock™


PDF – Portable Document Format

  • PDF's must be converted to outlines and contain no placed images.
  • Any images within a PDF file must be embedded to protect them.
  • It is advisable to avoid Gradients, shades and changing opacity.
  • For True colour, it is best to save your file in CYMK rather than RGB.



AI - Adobe Illustrator

  • We work with Illustrator CS3 and can accept artwork in ".ai" file format.
  • Strokes and fonts in your artwork must be converted to outlines before sending to our studio department to overcome font and deformity issues.
  • So we can use your artwork most effectively, we can only accept Illustrator version(s) -
  • CS3, CS2, CS1, 10 and below
  • It is advisable to avoid Gradients, shades and changing opacity.
  • For True colour, it is best to save your file in CYMK rather than RGB.


EPS - Encapsulated PostScript

  • In order to avoid compatability issues. EPS files must be saved in version CS3 otherwise your artwork may lose some functionality.
  • It is advisable to avoid Gradients, shades and changing opacity.
  • For True colour, it is best to save your file in CYMK rarther than RGB.


JPEG - Joint Photographic Experts Group

  • A JPG file must be a Hi-Resolution image at least 300dpi (Dots Per Inch).
  • For True colour, it is best to save your file in CYMK rather that RGB.


Call: +44(0) 1376 326351                         Email: info@TargetTransfers.com :: Facebook :: Twitter :: Blog