Your questions answered

Frequently asked heat transfer questions

ARE ALL CUSTOMERS TREATED EQUALLY?

We are the only transfer manufacturer with a full online portal for all customers. It doesn’t matter if you are just starting out or if you have been working with Target since the beginning. Easy View, our online platform is available to all users. With no paywall and no minimum number or orders placed to get access. Start, Run and Grow at a scale that suits you.


WHAT ARTWORK CAN I UPLOAD?

Vector and bitmaps welcome! For best results save your art files in as .eps .svg .pdf .jpeg or .jpg. The Easy View uploader will count the colours and quality in real time. Get the full artwork guide here.


WHAT ARE YOUR MINIMUMS?

For both screen printed and UltraColour transfers, the minimum order is 10 pieces of a particular size.


CAN I RE-ORDER EASILY?

Getting repeat work from your customers is one of the keys to success as a garment decorator. To assist you with this, it is even easier to get a repeat job made. Log into our virtual assistant and find the job you want repeating and a few seconds later it will be sent to our production team for processing.


WHAT PAYMENT TYPES DO YOU ACCEPT?

All orders can be paid by credit card or bank transfer. You can choose to pay at the point of order or you can apply to be set up with a trade account.


HOW DO I CHECK ORDER STATUS

Log in to your Easy View account and get access to all your orders and designs. Want to re-order with one click? Or maybe you need 24/7 access to order status. We have got you covered with our virtual assistant, making transfer admin easier for all users.


WHAT HEAT PRESS WOULD YOU RECOMMEND?

As part of the Stahls' group, we are proud to supply the UK with the world's leading Heat Presses from Hotronix®. On our website you will find our range of heat presses including Clam, Swinger, Draw and Air-powered Heat Presses. With functionality and price points to suit any business. Hotronix® machines are made in the USA.

 

WHAT FABRICS CAN I APPLY TO?

Cotton and cotton polyester blends are the most common fabrics. Which menas heat appying our transfers onto t-shirts, hoodies, swaetshirts, baby grows, onesies, caps, hats, aprons and tote bags are easy and quick. 

 

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